FAQ

General
ProtoTech’s 3D Measure Up is a measurement technology solution that detects 250+ landmarks and features of a human body (e.g. ankle, knee, tip of nose, shoulder point, etc.) and provides accurate measurements. It is available as a web application for end users and it can be also integrated into your own application using the API.
- Size-fit recommendation: Reduce your return rates by 50+% by quickly and easily deploying 3D Measure Up.
- Custom Orthotics and Prosthetics: Doctors can design custom orthotics, prosthetics for their patients thereby providing a perfect fitting brace.
- Made to Measure (MTM) Apparels: Custom fitted apparels for comfort, fashion, sports and medical industries
- Effectiveness of Fitness Programs: Health, fitness and wellness companies to track their clients’ body shape and effectiveness of fitness programs
- Ergonomic Analysis: Automotive, Aerospace, Marine, Furniture, Design engineers for ergonomic analysis
- Contactless Trials: Innerwear, Intimatewear, Lingerie companies improve customer satisfaction by providing best fit products without needing to actually trial
- Medical Application: Doctors can design compression socks, insoles, etc. for their patients
- Digital Twins and Gaming Avatars: Real-life look-a-like avatars for digital media and gaming
- OEM Measurement Software for Scanners: 3D scanner, LIDAR scanner companies can provide white-labeled software with their hardware
We support 3D Scan size up to 20MB. It is our observation that files larger than 20MB do not have a significant impact on the precision of the measurement. On the contrary, larger files take longer to upload and process.
For landmark identification, 3D Measure Up uses a proprietary algorithm which is a combination of geometrical, computational, and Machine Learning methods. Because of this, we have achieved a high degree of accuracy. For measurements, in most of the cases, we use purely geometry methods and hence the precision is very high, way higher than required by most of the applications that it is used for.
Why not? There is no such condition. You are free to provide very low resolution scans as long as it contains enough details to visibly identify the landmarks (by a human being) and the precision of the measurement obtained is acceptable to you.
- The scan model should be a single mesh. Multiple meshes (typically found in rigged models) currently are not supported.
- The pose ideally should be an upright ‘A’ pose. While we support other postures viz. stooped, relaxed, ‘T’ poses, but we may not be able to extract all the landmarks or it may impact the accuracy.
- The model should be aligned, ideally with feet flat on the ground, height along +Y axis and face along +Z axis. If you know the model is not aligned, please use the automatic alignment feature before you request for measurements.
- The model should be in STL, OBJ, PLY, GLB file format.
- The model file size should be less than 50 MB. We recommend between 10MB to 20MB for generally accepted precision.
- The model should be either a full body scan or supported partial body scans only.
- The model should be a scan of a single person. Multiple objects or persons in scan will not yield proper results.
- For better accuracy of measurements:
- The mesh should be water tight. There shouldn’t be any holes or gaps or missing faces.
- The mesh should be clean. There shouldn’t be any stray triangles or self-intersecting surfaces.
- The mesh should be made of triangles and not quadrilaterals/polygons.
Features
3D Measure Up provides 200+ landmarks and measurements. These can be used by many applications including (but not limited to) apparel, orthotics & prosthetics, wellness & fitness, workwear and uniforms etc. We support landmarks defined by various international standards viz. ISO-8559-1, Bufar, etc. For a detailed list of of the landmarks and measurements along with their definitions and pictures, please refer to the link.
- The scan model should be a single mesh. Multiple meshes (typically found in rigged models) currently are not supported.
- The pose ideally should be an upright ‘A’ pose. While we support other postures viz. stooped, relaxed, ‘T’ poses, but we may not be able to extract all the landmarks or it may impact the accuracy.
- The model should be aligned, ideally with feet flat on the ground, height along +Y axis and face along +Z axis. If you know the model is not aligned, please use the automatic alignment feature before you request for measurements.
- The model should be in STL, OBJ, PLY, GLB file format.
- The model file size should be less than 50 MB. We recommend between 10MB to 20MB for generally accepted precision.
- The model should be either a full body scan or supported partial body scans only.
- The model should be a scan of a single person. Multiple objects or persons in scan will not yield proper results.
- For better accuracy of measurements:
- The mesh should be water tight. There shouldn’t be any holes or gaps or missing faces.
- The mesh should be clean. There shouldn’t be any stray triangles or self-intersecting surfaces.
- The mesh should be made of triangles and not quadrilaterals/polygons.
The model should be aligned, ideally with feet flat on the ground, height along +Y axis and face along +Z axis. If you know the model is not aligned, please use the automatic alignment feature before you request for measurements.
Visit here for more details.
By experiment we have observed that models in the range 5-10 MB are enough for good accuracy of the measurements. Models of higher density (and hence size) do not contribute much to the accuracy of the measurements and may increase the time taken for computation.
Pricing and Payments
Our payment gateways support all kinds of payment options: credit cards (Visa, Master, Amex, etc.), debit cards, etc. We also support Paypal. Please contact us if you need any help in this regard.
We have a free trial version available for you to test out before you decide to purchase. You can sign up for the trial version. The trial version has most of the features of the paid version. What’s even better, no credit card or commitment is required to sign up for the trial.
Signing up for 3D Measure Up is easy. On the home page, click on the Login/Sign Up button. You will be redirected to the login page. Login using your email address. Provide your company name, email address, and contact number, choose a password of your liking, and you’re good to go. On signing up, you get a fully-featured 14-day free trial of the product before you choose to subscribe to 3D Measure Up paid plans.
3D Measure Up respects the privacy and hence does not store any of the customers’ data. We only use your 3D scan for computing measurements and the model is not archived or stored and deleted after processing. The computations are done again each time you upload a scan – even if it is a scan which was previously measured. And hence Eevery measurement request is unique and billed separately.
We offer researchers and students credits based on the project and its contribution to the industry. Contact us to know more.
Yes, you can cancel your subscription at any time you feel. Contact us to stop the subscription by sending a mail 3dmeasureup@prototechsolutions.com. The subscription period will be before the start of the next billing month.
No, we don’t ask for, or store your credit card information during sign up. However, we do ask for credit card information when you subscribe to 3D Measure Up after completing your free trial. Take a look at our Privacy Policy to learn more.
We have a free trial version available for you to test out before you decide to purchase. You can sign up for the trial version. The trial version has most of the features of the paid version.
You’ve options to select a SaaS license for 2/3 years for lower license fees. You’re always free to upgrade your plan to a higher plan version anytime you wish.
Yes, basic support is available for all plans. The free plan comes with email support. Send your queries to 3dmu.support@prototechsolutions.com any time. We are available Monday to Friday, 9 am to 7 pm Indian Standard Time.
3D Measure Up retrieves take 30+ upper body measurements and 40+ lower body measurements to create your custom fit.
Yes, 3D Measure Up API provides an option to get a distance using a free-fall method.
Yes, 3D Measure Up API provides an option to get a distance using a free-fall method.
Reach out to us anytime by sending your queries to 3dmu.support@prototechsolutions.com
Platform and API
3D Measure Up Web App runs on any browser. It can be used on a desktop, laptop, tablet or smartphone. It does not require any installation.3D Measure Up API is available as REST API and can be integrated with any application. Language bindings (C#, Python, etc.) are also available upon request.
A single API can be used for fully automated landmark detection and measurements. Apart from that, many other APIs are available for atomic functions viz. model alignment, specific distance measurement, etc. For details, please refer to the 3D Measure Up API Reference.
It’s simple. You upload a 3D scan to any HTTP server or cloud storage Google Drive or Dropbox file URL. The URL of the scan is passed as a parameter to the API. 3D Measure API retrieves the scan from the URL for generating measurements. The landmark details and measurements are output as a JSON stream for you to easily use in the way you wish.
Of course, you can. And very easily too. You have multiple options.
- You can bundle a subscription of 3D Measure Up along with your scanner. For volume discount, please contact us
- You can create your own branded application using the 3D Measure Up OEM version with your own logo and customized features.
- You can create your own application and call 3D Measure Up API for measurements.
3D Measure Up WebApp is available as white labeled app. You can put your own logo and ship it. Further, you can also customize – give it your own color theme, add/remove features, change the look and feel easily. The architecture is very simple and extensible. A web developer can do this in a matter of a couple of days. You can find the documentation here. For pricing, please contact us.
Technical
We are happy to say this is possible in 3D Measure Up. Following are different options that you have to achieve thisa. 3D HTML: The 3D Measure Up Web API has an option to return a full 3D view of the avatar with annotated measurements. This is returned as a normal HTML (.html) file which can be viewed in any browser or embedded in any web page and does not require internet connection. All the 3D data is included in the HTML file itself which you have full control over. This blog illustrated the feature: https://3dmeasureup.ai/blog/take-measurements-and-share-them-not-just-the-spreadsheet-but-in-full-3d/
b. Your own 3D Viewer: The 3D Measure Up Web API has an option to return point collections of the girths/circumferences in the response, along with the measurements. The point collections are in the coordinate system of the original scan making it easy to the client with a 3D Viewer to display the measurements on the original avatarc. 3D Measure Up OEM Widget: The OEM widget is the 3D Measure Up Web application that can be embedded in any web application. This widget comes with all the features that you see in our web application including display of measurement paths and its selection.With our API, we also return the points of the profile that we measure. We believe one should be able to use these points to make calculations. We advise you to use the trial account to try out and ensure that your objective can be accomplished.
Yes, the model can be with the clothes on. Please note that the measurements will be of the outermost surface of the model. If the clothing is body-hugging, you will get measurements that are more accurate than your actual body measurements.
Confidentiality and Privacy Related
Yes, a self-hosted, on-premise option is available for the enterprise customers. Please contact us and we will be happy to help.
Misc
Several deep learning architectures such as convolutional deep neural networks (CNNs), and recurrent neural networks have been applied to computer vision, speech recognition, natural language processing, and audio recognition to produce state-of-the-art results on various tasks.
ProtoTech is one of the pioneering companies to apply deep learning principles to 3D data. 3D Measure Up service uses deep learning in very intuitive ways to process the input body data and derive meaningful information viz. Landmarks, measurements etc.
To achieve accurate results on complex 3D scans such as feature detection, mesh processing, point cloud manipulations, geometry computations, deep learning systems need to be tuned properly. 3D Measure Up is fully managed and comes pre-trained for 3D body scan recognition and measurement tasks so that you don’t have to invest your time and resources on creating a deep learning pipeline. 3D Measure Up continues to improve the accuracy of its models by building upon the latest research and sourcing new training data. Please note that we do not use your data for training our algorithms.
1. Download and install Meshlab
2. Import 3D body scan file. => The number of polygons it contains is shown at the bottom of the screen.
3. Go to “Filters” > “Remeshing, simplification and construction” > “Quadratic Edge Collapse Detection”=>A Dialog pops up with options to adjust the mesh.
The options are : A. Target number of faces: Here type the number of polygons you wish your file to have. This procedure is called reduction of polygons also known as mesh decimation.
B. Quality threshold: You can select a number between 0 and 1. The recommended entry is 1 as it gives satisfying results. This parameter affects the original model’s shape (ex. bad shaped faces etc. ). So in order for the software to calculate the original shape of the model with only well shaped faces, it requires to enter a high number of faces as it allows more freedom in the final triangle shape.
C. Preserve Boundary of the Mesh: Here you should click on this option, as it has to do with preserving the mesh boundaries. Since your file is going under a simplification process, it is essential not to destroy boundaries of the mesh, such as exposed edges etc..
D. Preserve Normal: Here you should also select this option if it is not already on by default. With this action you prevent the software to flip face normals and preserves the orientation of the surface. Optimal position of simplified vertices: This option should also be on by default. It is essential for preventing the edges from collapsing and substituting the original mesh. Planar simplification: This option should be activated when there are flat surfaces on the model that you want to be tessellated. This parameter affects the quality of the shape of the final triangles on planar portions of the mesh and improves the accuracy/complexity ratio.
- The scan model should be a single mesh in STL, OBJ, PLY or GLB file format and less than 50MB in size (we recommend between 10MB to 20MB for generally accepted precision).
- The model should be either a full-body scan or supported partial-body scans only, and a scan of a single person. Multiple objects or persons in a scan will not yield proper results.
- The model should be aligned with feet flat on the ground, height along the +Y axis, and face along the +Z axis for better accuracy of measurements. If the model is not aligned, please use the automatic alignment feature before requesting measurements.
- The mesh should be watertight with no holes, gaps, or missing faces, clean without any stray triangles or self-intersecting surfaces, and made of triangles and not quadrilaterals/polygons.
- We recommend an upright ‘A’ pose for the model’s pose. Other postures are supported, but we may not be able to extract all the landmarks or it may impact the accuracy.
3D Measure Up provides a dashboard for monitoring token usage and subscription status, allowing better planning and utilization. By logging in via desktop browser, users can view token usage in the top right corner of the application and click for more details, including available tokens and active subscriptions. You can find detailed, easy-to-follow instructions on Our Blog.